1. How does the reservation process work?

 

Customers reserve a place in an upcoming shipment with a reservation fee. Once the shipment reaches the minimum number of reservations, reservation holders are invited to submit their purchase deposit before vehicles are sourced in Japan.

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2. When is my vehicle purchased?

 

Vehicles are only purchased after the shipment has been confirmed and purchase deposits have been received.

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3. Can I choose the exact vehicle?

 

Yes. We'll work with you to source a vehicle that matches your preferences for model, year, transmission, colour, and available options.

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4. How long does the process take?

 

Delivery timelines vary depending on auction availability, shipping schedules, customs processing, and destination. We'll

provide estimated timelines throughout the process.

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5. What happens if the shipment isn't confirmed?

 

If the minimum shipment size isn't reached, reservation holders will be given the option to transfer their reservation to the next scheduled shipment or receive a refund according to the reservation agreement.

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6. What is included in the import process?

 

We coordinate:

• Vehicle sourcing

• Export from Japan

• Ocean shipping

• Canadian customs

• Import documentation

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7. Can you deliver my vehicle?

 

Yes. Pickup and delivery options will be available depending on your location.

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8. Why import instead of buying locally?

 

Importing gives customers access to a much larger selection of Japanese utility vehicles while allowing them to choose a vehicle that meets their specific needs.

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